San Francisco Chronicle, February 20, 2009 by Mary Ann Mason
http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2009/02/20/EDVQ160QUV.DTL
As the only female dean at UC Berkeley for several years, I sat in on countless meetings where men held the floor. One day a female colleague made a presentation to a meeting of the deans and received a cursory, bordering on rude, response. Afterward, she asked me how she could have been more effective. “Speak lowly and slowly, but smile frequently,” I replied.