East Bay Express, December 16, 2009 by Bernice Yeung
http://www.eastbayexpress.com/ebx/credit-card-issuers-say-ill-see-you-in-court/Content?oid=1532208
The pretrial phone conversation that Willie describes violates federal debt-collection laws prohibiting “undue harassment,” said Elisa Della Piana, another supervising attorney at the clinic. “Anything false and misleading is illegal and violates the Fair Debt Collection Practices Act,” she said.
“Collection agencies are buying credit card debt at a price that’s heavily discounted, and they’re suing the poor, elderly, and people on disability,” said Osha Neumann, a managing attorney at the clinic.