University at Buffalo News Center, August 23, 2010 by Charles Anzalone
http://www.buffalo.edu/news/11656?print=1
“Every day, lawyers may be asked to read, analyze, counsel and advocate for their clients, whether in litigation, negotiation or a transactional context,” says Harris. “These essential skills require the underlying abilities to focus without distraction; to respect and empathize with clients and colleagues; to listen and explain with open-mindedness and patience; to problem-solve creatively; to encourage productive communication among adversaries; to deal safely and constructively with conflict; to engage in honest and fearless self-awareness; and to pursue alignment of the practice of law with one’s values.”