Travel site built on wiki ethos now bedevils its owner

Lila Bailey quoted in The New York Times, September 9, 2012

Ms. Bailey, a teaching fellow at the University of California, Berkeley, [School of Law], read both complaints and said Internet Brands faced “a community management problem” and had few options because the people involved were volunteers…. Wikitravel is likely to lose its volunteers, she said, simply because Wikipedia is a “warm and fuzzy brand that is free with no ads.”