Direct Loan Serving update!
Borrowers who scheduled Web payments via the previous borrower website for debit after September 30, 2011 were notified that their previously scheduled Web payments were cancelled due to the transition. Borrowers are responsible for making these payments and have the option to mail their payments to the address below or reschedule the payments via the new borrower website.
Borrowers who choose to mail their payments may do so using the following address:
United States Department of Education
PO Box 530260
Atlanta, GA 30353-0260
Borrowers enrolled in Electronic Debit Account (EDA) have transitioned automatically to Kwikpay. “Kwikpay” is a new term that replaces “EDA.” These borrowers need to take no action. However, Kwikpay borrowers with an October 7, 2011 debit date will notice a slight delay in the drafting of the payment from their bank accounts. We anticipate that these drafts will occur later this week. Despite the drafting delay, the effective date of each borrower’s payment will be October 7, 2011.