Direct Loan (ACS) IBR-application process

If you opted for IBR and submitted the online application with (Direct Loan (now operated by ACS), please make sure you follow up with your income documentation even if your current income is $0. This is a requirement for borrowers entering the repayment phase under IBR. According to a school hotline representative borrower’s DIRECT loans will be placed in administrative forbearance while the IBR application is being processed.

We suggest that you continually monitor your student loan accounts.